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Service from the Start: A New Standard for Service |

Two-Way Radio
Service from the Start: A New Standard for Service

Get first rate response times and access to expert analysts to resolve your two-way radio issues in the quickest possible time with Service from the Start (SFS).

Every day you rely on your two-way radios for critical communications. In demanding environments, accidents can happen. Motorola Solutions’ Service from the Start (SFS) helps protect your radios from the unexpected with priority support and expedited turnaround times.

SFS is a unique prepaid service programme that delivers an enhanced level of service for a period of five years. The SFS program is defined and packaged into three categories: SFS Lite, SFS Essential and SFS Comprehensive, giving customers the opportunity to select the best package of service that most suits their business needs.

The Service from the Start difference

As the designer and original equipment manufacturer, who better than Motorola Solutions to support and repair Motorola Solutions radios?

When you choose Service from the Start, you get first rate response times and access to expert analysts to resolve issues in the quickest possible time. Your radio repairs will be handled by one of Motorola Solutions’ certified repair technicians.

State-of-the-art diagnostics equipment and repair tools help us to provide expert repair of your Motorola Solutions radios.

In addition, Motorola Solutions service centres are fully certified to comply with ISO9001 and ATEX standards using proven, repeatable processes to help ensure your repair is completed right the first time and every time.

For more information:

SFS website
SFS Specifications Sheet
SFS Direct FAQs