Public safety agencies in Australia and New Zealand are facing unprecedented change in times that have never been more challenging.
At the same time, rapid advances in technology shaping the world today can provide advanced capabilities for public safety. Information is exploding in our cities and it is estimated that 90 per cent1 of the world’s data was created in the past two years. The ability to capture and securely share new and existing information sources can profoundly strengthen agencies’ ability to make faster and more accurate decisions to protect our communities.
The trends changing public safety
At Motorola Solutions we see four main external forces affecting public safety:
- Information explosion
The amount of data and information available is increasing exponentially and communities expect agencies to use new information sources, such as social media.
- Constrained resources
Spending and budget constraints mean doing more with less. This is especially challenging in Australia and New Zealand’s geographies which have distinct characteristics across cities and regions, including population density variations.
- Changing environment
Major weather events including bushfires, floods and earthquakes place considerable strain on public safety resources. Other public safety challenges include new and emerging crimes such as online security and terrorism.
- Booming populations
Populations are increasing and the proportion of older citizens rising, placing extra demands on public safety. With more people moving closer to “urban fringes” near bushland, rivers and forests, communities risk harm from adverse effects including bushfires and flooding.
Next Generation Mobile Intelligence (NGMI)
With the help of broadband-enabled technologies, public safety agencies can transform the way they work and communicate. While voice communications will always be essential in public safety, intelligent mobile broadband solutions will help agencies reach new levels of performance and safety for the community and their teams.
NGMI solutions maximise the use of information available within our cities, by securely capturing and disseminating it to agencies over intuitive applications, mission-critical devices and easy-to-manage networks. A dynamic mix of these technologies can capture and analyse data from anywhere and translate it into collective intelligence to benefit every first responder. Ultimately, this will be the key for agencies to reach peak performance, moving from reacting and responding to predicting and preventing events before they occur.
These solutions will enable public safety agencies to do the following:
- Filter intelligence from anywhere: Information from a range of sources including devices, sensors and social media can be filtered, analysed and seamlessly integrated within public safety communications environments to place context-aware intelligence into the hands of first responders.
- Build collective intelligence: Interoperating across multiple agencies helps to form a larger, shared picture of intelligence. When different technologies and systems collaborate to share accurate, real-time and multi-angled information, clearer operating pictures and better outcomes are achieved. Body-worn cameras, heart rate monitors, gun belt alerts and event-triggered video feeds can be automatically programmed to proactively collect and disseminate valuable intelligence.
- Mobilise with applications: Applications help mobilise first responders with functionalities including GPS tracking, data synchronisation and offline data storage. As the rapid growth of media-rich content continues, these applications will enhance agencies’ abilities to harness the power of public safety’s big data.
- Increase flexibility: Cloud-based and “as-a-service” consumption models enable agencies to keep pace with ongoing advances through flexible deployments, efficient scalability and simplified management options.
With NGMI, Australia and New Zealand’s public safety agencies can put intelligence into the hands of first responders over a choice of devices, networks and applications, making it easier to share collective intelligence between officers, vehicles in the field and command and control.
The rapid changes facing public safety agencies in Australia and New Zealand will only grow in complexity and scale. Managing these changes in a resource and budget constrained environment is driving the demand for more intelligent technologies.
While upholding the highest grades of performance required of public safety, these technologies must be able to filter and analyse a growing number of data sources. This will enable agencies to gather the right intelligence and share it with operational teams so they make faster and more accurate decisions that lead to higher levels of productivity and safety.
At a deeper level, public safety technologies must build toward an enduring vision of community safety – where intelligence-led forecasts enable detection and prevention of serious crime and events, resulting in the more effective deployment of limited resources.
From dealing with more sophisticated crimes and criminals, to saving the vital seconds in an emergency incident or collaborating with multiple agencies to create a higher resolution picture of an event as it unfolds, there has never been a more important time for Australia and New Zealand’s public safety agencies to harness a mobile broadband-enabled future.