It took this customer merely one week to realise the benefits of using radios over mobile phones in this new case study.
Inchcape Shipping Services McKay (ISS-McKay) provides marine agency solutions across New Zealand’s ports with customers in the oil, cruise, container and bulk commodity sectors as well as serving naval, government and inter-governmental clients.
Since December 2014, ISS-McKay has deployed MOTOTRBO DP3400 portable radios operating on Connect Plus to communicate between ISS-McKay’s Auckland office and their staff on board cruise ships.
Douglas Colaco, national manager – cruise services at ISS-McKay, explains that after using mobile phones he “realised the benefits of using radio within a week”.
Other benefits were:
- Better and more efficient customer service
- Increased productivity
- Complete coverage
- Ease of use
- Reliable battery life
Read more in the ISS-Mackay case study here.