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Marine Agents Enjoying Efficiency and Coverage |

Transport and Logistics
Marine Agents Enjoying Efficiency and Coverage

It took this customer merely one week to realise the benefits of using radios over mobile phones in this new case study. 

Inchcape Shipping Services McKay (ISS-McKay) provides marine agency solutions across New Zealand’s ports with customers in the oil, cruise, container and bulk commodity sectors as well as serving naval, government and inter-governmental clients.

Since December 2014, ISS-McKay has deployed MOTOTRBO DP3400 portable radios operating on Connect Plus to communicate between ISS-McKay’s Auckland office and their staff on board cruise ships.

Douglas Colaco, national manager – cruise services at ISS-McKay, explains that after using mobile phones he “realised the benefits of using radio within a week”.

Other benefits were:

  • Better and more efficient customer service
  • Increased productivity
  • Complete coverage
  • Ease of use
  • Reliable battery life

Read more in the ISS Mckay case study here.